Faddishbuilder

✦Courier management

Every package,
accounted for.

Log packages as they arrive at your warehouse, move them through customs to pickup and email customers at every step. They sign in to see their packages, download invoices and pay online.

✦From the warehouse to pickup

Every status, one click away.

Log it once

Name, tracking number, seller, weight, dimensions and air or ocean freight — or import a whole shipment from a CSV.

Nine clear statuses

Arrived at warehouse, in transit, processing customs, delayed, awaiting invoice, paid, ready for pickup, picked up and delivered.

Customers hear about it

An email goes out when a package arrives and each time its status changes, in your own words for every status.

Branches

Add your locations and assign each customer to the branch they collect from.

✦Invoices, portal and reports

Everything after the package lands.

Bill customers, let them pay online and see how every branch is doing.

Invoices with every fee

Bill several packages on one invoice with import duty, shipping, insurance and documentation fees, tax, and a PDF in your own layout.

A portal for your customers

Customers sign in to see their packages, download invoices, pay online and upload their purchase invoices.

An email for every status

Edit the email for each status, with placeholders like tracking number, weight and invoice total.

Reports for every branch

Packages by status and freight type, daily packages received, invoice totals and your busiest branches.

✦And there's more

Built for the courier counter.

Pay online

Customers pay invoices from the portal through FaddishPay, and the invoice is marked paid.

CSV import

Bring in packages and customers in bulk from a spreadsheet, using our template.

Invoice designer

Arrange the header, packages, charges and totals, and add your logo.

Ready for pickup, automatically

Optionally mark packages ready for pickup as soon as you invoice them.

Invoice docs

Search the purchase invoices customers upload; they're cleared out after 60 days.

Team permissions

Choose which pages each member of your team can open.

✦From set-up to first shipment

Start receiving packages today.

It runs in your browser, so there's nothing to install.

01

Add branches and customers

Type them in or import a CSV of your customers.

02

Log packages as they land

Add them one by one or import a shipment, and pick air or ocean.

03

Update, invoice and get paid

Move packages along, send invoices and let customers pay online.

Courier Management works with your other apps

Your customers are shared with the Client Portal, and invoices are paid through FaddishPay.

✦Quick answers

Courier management questions.

Straight answers to what business owners ask us most.

1. Can customers follow their packages?
2. Do you handle air and ocean freight?
3. How do customers pay?
4. Can I import packages in bulk?
5. Can I run more than one branch?

▣Get started

Your packages, all in one place.

Set up your branches, log your first shipment and let customers follow along.