✦Field service

Every job,
dispatched and done.

Schedule jobs, drag them onto your technicians and follow along on a live map. Technicians run their day from their phone — notes, photos and the customer's signature — and finished jobs turn into invoices.

✦Dispatch

Plan the day in minutes.

Drag-and-drop dispatch

Drag a job onto a technician to schedule it, or back to the queue to unschedule it.

Suggested route order

Put a technician's stops into a sensible driving order for the day.

Live map

See where technicians are while they're on a job, alongside your customers' sites.

Priorities and statuses

From low to urgent, and from scheduled to on the way, in progress and completed.

✦In the field

Your office, in every technician's pocket.

Technicians see their day, update each job as they go and collect what you need to bill it.

An app for your technicians

Installs from a link, no app store needed: today's jobs, on my way, start, finish, notes and photos.

Photos and signatures

Before, during and after photos, and the customer signs on the technician's phone.

From job to invoice

Add services, labour and parts as you go, then turn the finished job into an invoice.

Reports that keep you on time

Jobs completed, time on the job, on-time rate and value — by technician and by service.

✦And there's more

Built for teams on the road.

Recurring jobs

Service contracts that repeat daily, weekly, monthly or yearly, booked for you automatically.

Parts and stock

Track parts with cost and sale price; stock comes off when they're used on a job.

Alerts

Email and push alerts when a job is assigned, starting soon, running late or requested.

Customer portal

Customers see their visits and signatures, and ask to reschedule or cancel.

Customers and sites

Keep several service addresses for each customer, with a main one.

Team permissions

Choose who can dispatch, see reports or change settings — and hide prices from some staff.

✦From set-up to first job

Dispatch your first job today.

The office works in the browser, and your team works from any phone.

01

Add customers and services

Add customers, their sites and the services you offer with default prices.

02

Invite your technicians

Each one gets a sign-in link by email and adds the app to their home screen.

03

Schedule and dispatch

Create jobs, drag them onto technicians and follow them through to done.

Field Service works with your other apps

Finished jobs become invoices, and customers follow their visits in your client portal.

✦Quick answers

Field service questions.

Straight answers to what business owners ask us most.

1. Do technicians need to download an app?
2. Can I see where my technicians are?
3. Can I invoice from a job?
4. Does it handle repeat visits?
5. Can customers see their visits?

▣Get started

Get your team out the door.

Add your first job, send it to a technician and watch it come back done.