Access Email Templates
Navigate to Booking Options > Email Templates in your Faddishbuilder dashboard. Select a template from the dropdown: Booking Confirmation, Status Update, Reminder, or Thank You.
Insert Placeholders
Placeholders dynamically pull booking data into subjects or bodies. Leave fields blank for defaults, or customize with these:
{business_name}, {customer_name}, {customer_email}, {service_name}, {appointment_id}
{pickup_location}, {dropoff_location}, {pickup_time}, {dropoff_time}
{start_time}, {end_time}, {duration}, {status}, {old_status}, {new_status}
{formatted_amount}, {notes}
Examples
Subject: Your {service_name} booking at {business_name}
Body: Hi {customer_name},
your appointment #{appointment_id} starts at {start_time} and ends at {end_time}.
Total: {formatted_amount}. Status: {status}.
Save and Test
Enter your subject and body, then click Save Settings. Test by creating a manual booking to trigger an email and verify placeholders populate correctly.
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